Pharma Jan Samadhan Scheme was recently launched by the Union Minister of Chemicals & Fertilizers.

It is a web enabled system for redressal of consumers’ grievances relating to pricing and availability of medicines. It was created by National Pharmaceutical Pricing Authority (NPPA).

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The ‘Pharma Jan Samadhan’ scheme has put in place a speedy and effective complaint redressal system with respect to availability and pricing of medicines.
It would serve as a robust e-governance tool for protection of consumers’ interests through effective implementation of the Drugs (Price Control) Order 2013.